Send your device needing repairs via courier/parcel terminal

Customers can send their devices to Netiabi using a courier service.

When devices are repaired, we will return them via courier.

Contact us and find out what you need to do to send a device by courier.

How does sending with a courier work?

  • You contact the Netiabi Maintenance Center either by using the contact form below, email netiabi@netiabi.ee or telephone +372 5850 1010. We will get your information and send a courier to pick up the device.
  • Put your device in safe packaging, keeping in mind the nature of courier services. Netiabi is not liable for any damage occurring over courier transport that arise from insufficient packaging.
  • Please attach a description of your problem, and your contact information – full name, telephone number and email – to the device, so our technicians can easily contact you if they have further questions.
  • We conduct repairs on a first come, first served basis. We troubleshoot a device, then make an offer for its repair.
  • If the offer is accepted, we repair the device – in case of hardware problems, we order and install required spare parts.
  • We send notification when the repairs are completed and send the device back, via your delivery method of choice.

For transport, we use trusted partners we have successfully worked with for years:

What other services can we help you with?

We take the safety of devices and our customers seriously, and therefore do everything in our power to ensure the safe and easy transportation of electronic equipment. We have updated our services to make them more flexible and accessible. In addition to courier transportation, you can use the following updated services to repair and maintain your electronic devices and for other kinds of IT work:

Express check-in

You can hand over your devices free of contact with our service personnel. By leaving your device and contact information at the express check-in, you can remotely inform the service personnel about the kind of issues the device has.

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Remote Management

Remote Management enables us to create access to your computer in order to solve any common software issues – from setting up ID card software to the removal of computer viruses and managing Outlook settings.

Read more

Building home offices and remote work solutions

We help you to build remote work solutions, set up virtual offices and video bridges – in order to make remote working easier and more convenient under the changed circumstances.

Read more

Want to send a device needing repairs via courier? Contact us and find out how!










    netiabi@netiabi.ee
    +372 5850 1010

    NETIABI HOOLDUSKESKUS
    (Infolink Grupp OÜ)

    Saku 13, Tallinn 11314
    Reg.nr. 11181826
    KMKR EE101023177

    What customers and clients think about collaborating with Netiabi

    "We chose Netiabi to be our partner a long time ago. Sometimes you need urgent help and Netiabi has always been there for us with their fast and high-quality services."

    Ardi Paju

    Manager of the IT department

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    "Netiabi is just the IT partner we have been looking for. Their technicians are characterized by dedication, expert knowledge and readiness to experiment and find new solutions."

    Indrek Kikas

    Manager

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